Winchester, KY – May 23, 2025 – Delta Natural Gas is introducing HomeServe USA to customers. HomeServe educates homeowners about their utility line responsibilities and makes them aware of optional protection for the interior gas lines and water service lines that connect their homes to the utility systems. The coverage is voluntary and administered by HomeServe, not by Delta Natural Gas.

Many homeowners are not aware that they could be responsible for repairs to the interior gas lines and water service lines on their property, and, in the event of a line leak or break, the homeowner is responsible for arranging and paying for the repair.

“As homes age along with the infrastructure serving them, plans from HomeServe can provide homeowners with an optional solution so they can be prepared for this type of unexpected repair,” Tom Rusin, CEO of HomeServe North America, said. “Our service plans not only help cover the cost of the repair, but they also provide homeowners with reliable, local contractors who will do the best possible job. We’re pleased to be offering Delta Natural Gas customers these plans and look forward to the opportunity to provide homeowners with the assistance they need when faced with a home repair emergency.”

HomeServe helps protect against repairs needed to certain pipes on homeowners’ property. Repairs to water service lines and internal gas pipes are not covered by Delta Natural Gas, and a basic homeowners insurance policy usually doesn’t cover normal wear-and-tear to these pipes. Homeowners should review their policies and carefully weigh the benefits of this program.

If a participating resident’s pipes need to be repaired, they can call the HomeServe 24-hour hotline to schedule a repair. HomeServe will dispatch a local, reliable and qualified contractor familiar with local code to complete the repair. There are no service fees or deductibles, and covered repairs are guaranteed for one year. This program is voluntary for homeowners, provided at no cost to Delta Natural Gas. There is no obligation for homeowners to participate.

For questions about this service, or to enroll, contact HomeServe at 1-844-858-2902 or visit www.HSplans.com/DeltaGas.

About HomeServe USA

HomeServe USA Corp. (HomeServe), a leading residential infrastructure home repair solutions company with more than 4.5 million customers across North America, offers protection plans that help protect homeowners against the expense and inconvenience of plumbing, electrical, HVAC and other home repair emergencies. HomeServe empowers over 1,300 leading municipal and utility partners to educate and advocate for their customers who are faced with home repair emergencies.

HomeServe has an exceptional customer satisfaction rating, is accredited by the Better Business Bureau and is endorsed by the National League of Cities.

For more information about HomeServe and to get the latest home repair advice and customer stories, please go to www.homeserve.com. Connect with HomeServe on Facebook @HomeServeUSA and X @HomeServeUSA, Instagram @HomeServe_USA and on LinkedIn @HomeServe-USA. For company news, follow on X @HomeServeUSNews.

MEDIA CONTACTS:

• Myles Meehan
  HomeServe
  Phone: 203-356-4546
  Email: Myles.Meehan@homeserveusa.com
• Kristin Elder
  Burson Global for HomeServe
  Phone: 703-835-6245
  Email: Kristin.Elder@bursonglobal.com